Event ID 5377 is logged on a Lync Server 2010, Group Chat server

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Article ID: 2517722 - View products that this article applies to.
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SYMPTOMS

Even 5377 is logged on a Microsoft Lync Server 2010, Group Chat server:

Log Name: Lync Server
Source: LS MGC ENDPOINT
Logged: <Date>
Event ID: 5377
Task Category: (1099)
Level: Error
Keywords: Classic
User: N/A
Computer: <Computer Name>
Description:
Failed to update the database with AD changes. [121] Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.


CAUSE

This issue occurs because an INSERT query in a stored procedure is not handled correctly.

RESOLUTION

To resolve this issue, install the following cumulative update:
2500447 Description of the update for Lync Server 2010 Group Chat: April 2011

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2517722 - Last Review: April 4, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync Server 2010, Group Chat
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2517722

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