Display Changes Resolution on Windows 7 While Pressing Win+P Hot Key and Select Duplicate When Only One Monitor is Connected

Article ID: 2518084 - View products that this article applies to.
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SYMPTOMS

You will notice that the display resolution may change to a lower resolution when you use the Presentation Display Mode keyboard shortcut (Windows logo key
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+P) to change the mode to Duplicate on a Windows 7 Computer with only one monitor connected. This issue typically occurs on different models and brands of video graphic adapters when connected via DVI or Display Port.

CAUSE

This is expected behavior with video adapters which have multiple DVI or Display Port connections. Even though you only have one monitor physically connected to the video adapter, there are still other DVI / Display Port connections which are not used but available. When you change the Presentation Display Mode to Duplicate, the system will try and synchronize with the video port connections and will default to a compatible video resolution of a non-DVI / Display Port connection.

RESOLUTION

To revert display resolution settings back to the previous setting. Use the Presentation Display Mode keyboard shortcut (Windows logo key
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+P) and change the mode to “Computer only”

MORE INFORMATION

Windows 7 Keyboard shortcuts
http://windows.microsoft.com/en-US/windows7/Keyboard-shortcuts
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2518084 - Last Review: March 2, 2011 - Revision: 2.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
KB2518084

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