Article ID: 2518296 - Last Review: May 4, 2012 - Revision: 16.1

Error message: "Canon Easy-WebPrint EX isn’t compatible with Internet Explorer"

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SYMPTOMS

When you start Windows Internet Explorer 9, you receive the following error message:

Canon Easy-WebPrint EX isn't compatible with Internet Explorer and is temporarily disabled

CAUSE

The Canon Easy-WebPrint EX plug-in is an add-in for Internet Explorer. Your current version of the Canon Easy-WebPrint EX plug-in is incompatible with Internet Explorer 9.


RESOLUTION

To resolve this issue, go to the Canon website to search for and download the most recent version of the Canon Easy-WebPrint EX plug-in.




APPLIES TO
  • Windows Internet Explorer 9
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