Error message: "Canon Easy-WebPrint EX isn’t compatible with Internet Explorer"

Article ID: 2518296 - View products that this article applies to.
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Symptoms

Consider this scenario:
  • Internet Explorer 9 or above is installed on your PC
  • Canon Easy-WebPrint EX is installed on your PC
When you start Windows Internet Explorer, you receive the following error message:

Canon Easy-WebPrint EX isn't compatible with Internet Explorer and is temporarily disabled

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Cause

The Canon Easy-WebPrint EX plug-in is an add-in for Internet Explorer. Your current version of the Canon Easy-WebPrint EX plug-in is incompatible with the version of Internet Explorer installed on the PC.


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Resolution

To resolve this issue, go to the Canon website to search for and download the most recent version of the Canon Easy-WebPrint EX plug-in.

Note: For Internet Explorer 10, add-ons and toolbars will only work in Internet Explorer for the desktop.


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Properties

Article ID: 2518296 - Last Review: July 12, 2013 - Revision: 20.1
Applies to
  • Internet Explorer 10
  • Windows Internet Explorer 9
Keywords: 
kbsurveytest kberrmsg kbprb kbcip kbvideocontent kbsmbportal KB2518296
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