Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

On a computer that is running Windows Vista or Windows Server 2008, the Windows Event Log service might crash. Additionally, the following services that are in the same Svchost.exe process also crash:

  • Windows Audio

  • DHCP Client

  • TCP/IP NetBIOS Helper

Cause

This issue occurs because there is an invalid string in the Strings buffer when the ReportEventA function is called.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 1 (SP1)

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    0.
    20xxx

    Windows Vista

    RTM

    LDR

    6.0.600
    1.
    22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.0.6001.22868

1,015,296

04-Mar-2011

14:36

x86

Wevtsvc.dll

6.0.6002.22602

1,020,416

04-Mar-2011

18:28

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.0.6001.22868

1,491,456

04-Mar-2011

14:55

x64

Wevtsvc.dll

6.0.6002.22602

1,495,040

04-Mar-2011

16:02

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.0.6001.22868

2,700,800

04-Mar-2011

14:32

IA-64

Wevtsvc.dll

6.0.6002.22602

2,706,944

04-Mar-2011

15:30

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the ReportEvent function, visit the following MSDN website:

General information about the ReportEvent functionFor more information, click the following article number to view the article in the Microsoft Knowledge Base:

2499016 The Windows Event Log service may crash in Windows 7 or in Windows Server 2008 R2For more information, click the following article number to view the article in the Microsoft Knowledge Base:

896005 Error message on a Windows Server 2003-based computer: "An access violation has occurred in Services.exe" For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,577

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

File name

X86_07e94ec60a97cb5bd6d3943ce9207099_31bf3856ad364e35_6.0.6002.22602_none_07971bd004a0a276.manifest

File version

Not applicable

File size

696

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

File name

X86_c0cf884977f4823772755ab627b9f6f7_31bf3856ad364e35_6.0.6001.22868_none_aecc1f2bf83a932d.manifest

File version

Not applicable

File size

696

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

File name

X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22868_none_dd1528f72c202dbd.manifest

File version

Not applicable

File size

47,715

Date (UTC)

04-Mar-2011

Time (UTC)

14:51

Platform

Not applicable

File name

X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6002.22602_none_df367a91291b4058.manifest

File version

Not applicable

File size

47,715

Date (UTC)

04-Mar-2011

Time (UTC)

19:19

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_56d05dfb007cb3e59cbb05adc95c1c01_31bf3856ad364e35_6.0.6001.22868_none_4b49b9308b34a1a2.manifest

File version

Not applicable

File size

700

Date (UTC)

04-Mar-2011

Time (UTC)

21:22

Platform

Not applicable

File name

Amd64_c1f4495f4dba5249309364f111991fb7_31bf3856ad364e35_6.0.6002.22602_none_763f85e80a6779ee.manifest

File version

Not applicable

File size

700

Date (UTC)

04-Mar-2011

Time (UTC)

21:22

Platform

Not applicable

File name

Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22868_none_3933c47ae47d9ef3.manifest

File version

Not applicable

File size

47,983

Date (UTC)

04-Mar-2011

Time (UTC)

15:12

Platform

Not applicable

File name

Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6002.22602_none_3b551614e178b18e.manifest

File version

Not applicable

File size

47,983

Date (UTC)

04-Mar-2011

Time (UTC)

16:45

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,605

Date (UTC)

04-Mar-2011

Time (UTC)

21:22

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_0b804bcf5f9f0140488b137f71698a37_31bf3856ad364e35_6.0.6002.22602_none_85b30d12c4d8339c.manifest

File version

Not applicable

File size

698

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

File name

Ia64_a09b8300de779bf66421c947bd4d4ec2_31bf3856ad364e35_6.0.6001.22868_none_d5545b44bf631f95.manifest

File version

Not applicable

File size

698

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

File name

Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22868_none_dd16cced2c1e36b9.manifest

File version

Not applicable

File size

47,973

Date (UTC)

04-Mar-2011

Time (UTC)

14:43

Platform

Not applicable

File name

Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6002.22602_none_df381e8729194954.manifest

File version

Not applicable

File size

47,973

Date (UTC)

04-Mar-2011

Time (UTC)

16:14

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,758

Date (UTC)

04-Mar-2011

Time (UTC)

21:21

Platform

Not applicable

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×