XADM: Restore of Database with Windows 2000 Backup Returns an Error Message

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This article was previously published under Q251969

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SYMPTOMS

When attempting to restore an Exchange 2000 database, you may receive the following pop-up warnings when you click OK in the Restoring Database Store window:

The path name entered is not valid.

When you click OK, you again receive:

The path name entered is not valid.

When you click OK again, you receive:

You are about to restore Microsoft Exchange components. The Microsoft Exchange services on the destination server will be stopped.

When you click OK, you are still in the Restoring Database Store window. The restore did not begin and no services were stopped.

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CAUSE

This behavior occurs when the Temporary location for log and patch files box in the Restoring Database Store window contains an invalid entry. Some examples are:

The window is left empty.
The window contains a path to a drive that does not exist.
The window contains a path to a mapped network drive.
The window contains a path to a drive or directory where it cannot create files.

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Type a valid path in the Temporary location for log and patch files box. This is the location where the backup program stores temporary files used during the restore process.

A valid entry is a local, writeable drive and path, and looks similar to the following:

C:\temp

If the directory does not exist, the backup program attempts to create it.

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