MS Software Shadow Copy Provider service does not start on Windows Embedded POSReady 2009

Article ID: 2519872 - View products that this article applies to.
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SYMPTOMS

Multiple symptoms can occur:
  • Applications, such as Norton Ghost, cannot run
  • Error code 12292 is written to the Application Event Log when Running Defrag
  • 0x80110401 errors in Application Event Log every time one runs a Backup

CAUSE

The Microsoft Volume Copy Service Provider is absent from the list of services. This is because it is not registered properly and fails to start.

RESOLUTION

To resolve this problem, perform the following commands from a Command Prompt or in a Command Script, then reboot the system for the changes to take affect.

cd /d %windir%\system32
Net stop vss
Net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll

MORE INFORMATION

Note: the command "Net stop swprv" may appear to fail with the error "MS Software Shadow Copy Provider service is not started."  This is expected behavior if the MS Software Shadow Copy Provider is the cause of the Event Log error.  Stopping the service is necessary if this sequence is used to resolve other issues with the Volume Shadow Copy Service.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2519872 - Last Review: March 11, 2011 - Revision: 2.0
APPLIES TO
  • Windows Embedded POSReady 2009
Keywords: 
KB2519872

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