Article ID: 2520621 - Last Review: April 26, 2012 - Revision: 4.0 [SDP 3][f2567265-e251-4fce-a78a-dd0a01d22182] Repro Recorder
SUMMARYThis Support Diagnostics Platform (SDP) diagnostic provides the ability to capture a screen recording while you reproduce a problem on your workstation. This recording is then uploaded so Microsoft support can analyze the problem displayed in the recording. MORE INFORMATIONNOTE : This diagnostic can be used on the following versions of Microsoft Windows. Windows 7 When you run the Repro Recorder diagnostic, you will be prompted to install the following required components if they are not yet installed on your computer. - Microsoft .NET Framework 4.0 - Microsoft Expression Encoder 4 If you elect not to install either component, the Repro Recorder diagnostic will not be able to successfully record activity on your computer.The following figures show the prompts you receive if these components are not installed when you run the Repro Recorder diagnostic. The following figures show the prompts you receive if these components are not installed when you run the Repro Recorder diagnostic. Collapse this image Collapse this image After the Repro Recorder diagnostic is finished creating the recording, you are also prompted to uninstall .Net Framework 4 Extended if it was originally installed by this diagnostic. This prompt is shown in the following figure. Collapse this image If you click No to this prompt, you will find Microsoft .NET Framework 4 in the Programs and Features control panel. Collapse this image If you installed Microsoft Expression Encoder 4 when you ran the diagnostic, you will also be prompted to uninstall it after you capture your recording. Collapse this image If you select No, to this prompt, you will find Microsoft Expression Encoder 4 listed in the Programs and Features control panel. Collapse this image Information Collected NOTES : - All file names in the data collection are prefaced with the {Computername} on which the Microsoft Support Diagnostic Tool is run. - The Repro Recorder diagnostic creates an .xesc file that contains the recording. Use a program such as Windows Media Player to view the recording. Collapse this table
References KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7 http://support.microsoft.com/kb/973559 (http://support.microsoft.com/kb/973559) Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations. | Other Resources Other Support Sites
CommunityGet Help Now
|






Windows Live
Facebook
Twitter
Linkedin
Digg it
Yahoo
Delicious
StumbleUpon
Yammer
Reddit
Technorati
FriendFeed
Email
Back to the top
