1394 Host Controller Driver Does Not Retry Busy Devices Properly

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Article ID: 252183 - View products that this article applies to.
This article was previously published under Q252183
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SYMPTOMS

You may be unable to connect to an IEEE 1394 High Performance Serial Bus-compliant device, such as a digital camera.

CAUSE

This issue can occur if the Ohci1394.sys Host Controller driver does not retry busy devices enough times.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC).
   Date         Time   Version      Size    File name     Version
   --------------------------------------------------------------------
   08-Feb-2000  23:47  4.10.0.2225  38,016  1394bus.sys   Windows 98 SE
   08-Feb-2000  23:43  4.10.0.2225  36,256  Ohci1394.sys  Windows 98 SE
   17-Nov-2000  19:09  4.90.3001.0  44,240  1394bus.sys   Windows Me
   17-Nov-2000  19:03  4.90.3003.0  49,840  Ohci1394.sys  Windows Me
				
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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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STATUS

Microsoft has confirmed that this is a problem in Windows 98 Second Edition.

MORE INFORMATION

Devices that communicate using the IEEE 1394 specification can respond to PC requests with a "BusyX" code. In this case, the device is busy, because of hardware limitations or software interactions in early generation of the 1394 chipset.

Support for BusyX retries is defined in IEEE1394-1995 specification and is important for successful computer to 1394 device communications.

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:
206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes
For additional information about another issue resolved by this update, click the article number below to view the article in the Microsoft Knowledge Base:
252958 High Bandwidth May Not Be Available with 1394 Open Host Controller
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:
295413 General Information About Windows Millennium Edition Hotfixes

Properties

Article ID: 252183 - Last Review: January 27, 2007 - Revision: 2.5
APPLIES TO
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition
Keywords: 
kbhotfixserver kbqfe kbdownload kbbug kbenv kbfix kbgraphxlinkcritical kbhardware KB252183
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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