Article ID: 2526164 - View products that this article applies to.
Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
You're not receiving email messages in an Office 365 Small Business environment or an Office 365 for small businesses (pre-upgrade) environment for a domain that's set up for full redelegation.
To resolve this issue, follow these steps:
Full domain redelegation is a domain where the name server (NS) resource records are pointing to Office 365. Full domain redelegation is only available for Office 365 Small Business subscriptions and Office 365 for small businesses (pre-upgrade) subscriptions.
Still need help? Go to the Office 365 Community
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