Unable to Create a New Web Folder
This article was previously published under Q252617 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/EN-US/) Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to create a new Web folder, the Web Folder wizard may seem to complete successfully, but you do not have a new icon in Web Folders.
You may see a shortcut in the Network Neighborhood folder. CAUSE
This issue can occur if there is a value missing from the registry.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. To resolve this issue, use Regedit to add the IsShortcut value to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\lnkfile
To do so:
MORE INFORMATION
The IsShortcut links the shortcut in Network Neighborhood to Web Folders. If the shortcut is missing in Web Folders, Internet Explorer cannot open the Web Folder.
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