Article ID: 252741 - Last Review: December 15, 2003 - Revision: 3.1 MOD2000: Access Run-Time Component Is Not Installed to the Expected FolderThis article was previously published under Q252741 Novice: Requires knowledge of the user interface on single-user computers.
This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp). On This PageSYMPTOMS
When you install the Microsoft Access 2000 Run-Time component on a computer, you see a screen titled Ready to Install. This screen shows the default installation location as follows:
C:\Program Files\Microsoft Office\
The following behavior may occur, depending on which installation option you select.
Scenario 1If you choose to install to the indicated location by clicking Install Now, the Access 2000 Run-Time component, MsAccess.exe, is installed instead to:
C:\Program Files\Microsoft Office\ART\Office
In this case, even though the stated installation location and the actual installation location are different, the Access 2000 Run-Time component should function correctly. In addition, if Access 97 or the Access 97 Run-Time component has been installed previously, it should also function correctly.
Scenario 2If you choose Customize, the default installation location is shown as follows:
C:\Program Files\Microsoft Office\
If you accept that path and continue with Setup by clicking OK, and then Install Now, the Run-Time component is actually installed to the following location:
C:\Program Files\Microsoft Office\Office
In this case, if you had installed Microsoft Access 97 or the Access 97 Run-Time component to its default location (C:\Program Files\Microsoft Office\Office), Access 97 will be overwritten and will no longer work. When you try to start Access 97, you may see one of the following error messages:
The Dynamic Link Library MSO9.DLL Could Not Be Located
-or-
Can't find the database you specified, or you did not specify a database at all. Specify a valid database name in the command line, and include a path if necessary. RESOLUTION
To resolve this problem, obtain the Microsoft Office 2000 Developer Service Release 1 (MOD SR-1) Fulfillment CD. NOTE: You cannot correct this problem by downloading and installing the MOD SR-1 Update because it does not include the Access Run-Time SR-1 files. For additional information about how to obtain the Microsoft Office 2000 Developer Service Release 1 (MOD SR-1) Fulfillment CD, click the article number below to view the article in the Microsoft Knowledge Base: 253566
(http://support.microsoft.com/kb/253566/EN-US/
)
MOD2000: How to Obtain and Install Microsoft Office 2000 Developer Service Release 1 (SR-1)
To work around this behavior, make sure that you either avoid clicking the Customize button, or, if you do, make sure to set the path for the installation location to a folder that does not contain another version of Access.If Access 97 has been overwritten by the Access 2000 Run-Time component, you must remove the Access 2000 run-time application, and then reinstall Access 97. To repair the installation of Access 97, please see the following article in the Microsoft Knowledge Base: 235280
(http://support.microsoft.com/kb/235280/EN-US/
)
ACC2000: "Can't Find the Database You Specified" Error When Starting Access 97 After Upgrade to Office 2000
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 Developer SR-1.
MORE INFORMATIONSteps to Reproduce the Behavior
REFERENCES
For information about a similar issue involving the Access Run-Time component and the Customize button, please see the following article in the Microsoft Knowledge Base:
241738
(http://support.microsoft.com/kb/241738/EN-US/
)
MOD2000: Custom Installation of Access 2000 Run-Time Component May Overwrite Access 97 Default Installation
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