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You cannot synchronize a folder hierarchy by using Outlook for Mac 2011 in an Exchange Server 2007 SP3 environment
Article ID: 2531208 - View products that this article applies to.
Consider the following scenario:
<m:MessageText>One or more of the folder properties specified could not be retrieved.</m:MessageText><m:ResponseCode>ErrorFolderPropertRequestFailed</m:ResponseCode>
Outlook Calendar: Engine[Exchange folder ]: Error during sync: Error code: -19685 ErrorStr: An unknown error has occurred in Outlook.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2509911/ )Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2531208 - Last Review: July 7, 2011 - Revision: 1.0