Article ID: 2533405 - View products that this article applies to.
Consider the following scenario:
In this scenario, the comments for the text are missing in the email message body.
To resolve this issue, apply the following update:
(http://support.microsoft.com/kb/2512785/ )Description of the Office Word 2007 hotfix package (Word-x-none.msp, Wordconv-x-none.msp): April 26, 2011
Registry key informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50744
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfAfter you install the hotfix package, follow these steps to enable the hotfix:
Did this fix the problem?
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.