Article ID: 253389 - Last Review: September 29, 2003 - Revision: 3.0

OL2000: Cannot Install Printer on Windows Terminal Server

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SYMPTOMS

When you run Outlook using Microsoft Windows NT Terminal Server Edition, and you attempt to Print, you may receive an error message saying that there is no printer driver installed. The error message tells you to install a printer driver from the Printers folder in the Control Panel. As a user or guest you cannot install a printer.
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CAUSE

You must have administrator permissions to install a printer if no printers are already installed.
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RESOLUTION

Contact your Windows Terminal Server administrator to add a printer.
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APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
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Keywords: 
kbbug kbpending KB253389
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