Article ID: 2534550 - Last Review: October 11, 2011 - Revision: 1.0

The window.createPopup method to create a modal window does not work with protected mode enabled in Internet Explorer 8

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SYMPTOMS

You open a modal dialog box from a webpage. In the modal dialog box, you use the window.createPopup method to create a popup window. However, if the webpage is opened in Internet Explorer 8 from the Internet zone and protected mode is enabled, the popup window does not appear in the modal dialog box.

Note This issue affects Internet Explorer 8 running on Windows 7, Windows 7 Service Pack 1, and Windows Vista.
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RESOLUTION

To resolve this problem, install this update.
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Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com (http://update.microsoft.com)
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
Note This update was first included in security update 2586448.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2586448  (http://support.microsoft.com/kb/2586448/ )  MS11-081: Cumulative Security Update for Internet Explorer: October 11, 2011

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about how to create a popup window object, visit the following Microsoft Developer Network (MSDN) website:
createPopup Method (http://msdn.microsoft.com/en-us/library/ms536392(v=vs.85).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Windows Internet Explorer 8
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Keywords: 
kbqfe kbbug kbfix kbexpertiseinter kbsurveynew KB2534550
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