You may be unable to access the Windows Update website from Windows 2000 and Windows Update hangs with the message: “Checking if your computer has the latest version of Windows updating software for use with the website…”

Article ID: 2535220 - View products that this article applies to.
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SYMPTOMS

When you try to scan for and install updates on a Windows 2000-based computer, you may be unable to access the Windows Update website successfully, Windows Update will then hang with the following message:
Checking if your computer has the latest version of Windows updating software for use with the website…

The website uses ActiveX controls to determine which version of software your computer is running. If you see an ActiveX warning, make sure the control is digitally signed by Microsoft before installing it or allowing it to run.


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CAUSE

This issue can occur because Windows 2000, Windows 2000 Service Pack 1 and Windows 2000 Service Pack 2 are no longer compatible with the Windows Update website.
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RESOLUTION

To resolve this issue, click the link below  to get information on how to obtain the latest Service pack for that version of Windows:

Windows 2000:
http://support.microsoft.com/kb/260910
(http://support.microsoft.com/kb/260910)


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Properties

Article ID: 2535220 - Last Review: May 2, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Windows 2000 Standard Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Enterprise Edition
  • Microsoft Windows 2000 Professional Edition
Keywords: 
KB2535220
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