Article ID: 253557 - View products that this article applies to.
This article was previously published under Q253557
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
If you specify a delegate and later remove that delegate, the former delegate continues to receive meeting requests and responses as if the former delegate is still a delegate.
The former delegate is either not listed in the Outlook client, or is listed as a user and repeatedly receives meeting requests and responses that are intended for someone else.
This problem occurs because the delegate is represented by a rule that is hidden in the mailbox. The delegate rule is "stranded" in the information store.
To resolve this problem, use the Microsoft Exchange Server Information Store Viewer utility, the MDBView utility, to identify the delegate rules and remove them. The Outlook delegate rules are stored in the Inbox folder.
The delegate rule is an item in the Associated Messages in FLD window, in the CB entry, and has a description of "Schedule + EMS Interface."
To remove delegate rules by using the MDBView utility:
The Microsoft Exchange Server Information Store Viewer utility (Mdbvu32.exe) is located on the Exchange 2000 Server Standard Edition and Exchange 2000 Server Enterprise Edition CD-ROM in the Support\Utils\I386 folder. You can run the utility directly from the CD-ROM. Also, you can download the Microsoft Exchange Server Information Store Viewer utility from the following Microsoft Web site:
Article ID: 253557 - Last Review: October 25, 2007 - Revision: 3.6
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