Article ID: 2535810 - Last Review: November 29, 2011 - Revision: 10.0

SBS 2011 Standard Edition Setup Crashes Unexpectedly

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SYMPTOMS

Small Business Server 2011 Standard Edition Setup may unexpectedly crash. When the crash occurs, setup will terminate and the user will see the following window.



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SBS 2011 setup crash



The sbssetup.log file that is located at c:\program files\windows small business server\logs will contain the following error:

[4624] 110318.160407.0793: TaskManagement: In TaskScheduler.RunTasks(): The "ConfigureSharePointTask" Task threw an Exception during the Run() call:Microsoft.WindowsServerSolutions.Common.IWorker.IISConfig.IISConfigException: IIS Server Administration threw an exception. See inner exception for details. ---> System.IO.FileLoadException: Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Error: Cannot commit configuration changes because the file has changed on disk





CAUSE

The issue can occur because of a timing problem during the setup process. Another process has made a change to the applicationhost.config file while SBS setup is trying to also edit the file.

RESOLUTION

Microsoft now has a utility that may complete the installation. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Customer Support Services to have a Microsoft Support Professional use the utility to resolve the issue. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Windows Small Business Server 2011 Standard
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KB2535810