[SDP 3][41d15d6d-15b7-4cf5-9cbc-c6629b5ac150] Windows SBS 2011 Standard Setup crashes

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Article ID: 2535810 - View products that this article applies to.
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Symptoms

Windows Small Business Server (SBS) 2011 Standard Setup may crash. When the crash occurs, Windows SBS Standard 2011 Setup exits, and the user sees the following window:

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SBS 2011 setup crash


The Sbssetup.log file that is located at C:\Program Files\Windows Small Business Server\Logs contains the following error:

[4624] 110318.160407.0793: TaskManagement: In TaskScheduler.RunTasks(): The "ConfigureSharePointTask" Task threw an Exception during the Run() call:Microsoft.WindowsServerSolutions.Common.IWorker.IISConfig.IISConfigException: IIS Server Administration threw an exception. See inner exception for details. ---> System.IO.FileLoadException: Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Error: Cannot commit configuration changes because the file has changed on disk

Cause

The issue can occur because of a timing problem during the setup process. Specifically, another process made a change to the Applicationhost.config file while the Windows SBS setup was trying to edit the same file.

Resolution

Microsoft now has a utility that may complete the installation. However, the utility is intended to correct only the problem that is described in this article. Use it only with systems that are experiencing this specific problem. 

To resolve this problem immediately, contact Microsoft Customer Support Services to have a Microsoft Support Professional use the utility to resolve the issue. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

More information

The information that may be collected from a computer when the tool to resolve this problem is executed is as follows: 
  • Computer name
  • Virtualization information
  • Windows SBS setup logs
  • Calltme.log
  • Sbssetup-runtimedata.dat
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
973559 Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7

Properties

Article ID: 2535810 - Last Review: April 15, 2013 - Revision: 14.0
Applies to
  • Windows Small Business Server 2011 Standard
Keywords: 
KB2535810

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