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Symptoms

Consider the following scenario:

  • In an Active Directory domain environment, you have a branch site that contains only read-only domain controllers (RODCs).

    Note There are no writable domain controllers for the client computers and the domain controllers to contact.

  • You deploy a printer to the branch site by using a Group Policy object (GPO).

  • You try to apply the GPO on a client computer that is running Windows 7 or Windows Server 2008 R2.

In this scenario, the printer is not deployed, and you receive an error message that resembles the following:

Windows failed to apply the Deployed Printer Connections settings.

Additionally, the following event is logged in the Applications and Services log:

Cause

This issue occurs because the client-side extension that is responsible for applying the GPO does not consider an RODC an acceptable target for performing queries in Active Directory. The client-side extension forces the domain controller locator mechanism to request writable domain controllers only.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Gpprnext.dll

6.1.7600.20969

33,792

19-May-2011

05:33

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

Gpprnext.dll

6.1.7601.21730

33,792

19-May-2011

06:04

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Gpprnext.dll

6.1.7600.20969

41,984

19-May-2011

05:56

x64

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:02

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:02

Not applicable

Gpprnext.dll

6.1.7601.21730

41,984

19-May-2011

05:51

x64

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:02

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:02

Not applicable

Gpprnext.dll

6.1.7600.20969

33,792

19-May-2011

05:33

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

Gpprnext.dll

6.1.7601.21730

33,792

19-May-2011

06:04

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Gpprnext.dll

6.1.7600.20969

90,624

19-May-2011

05:00

IA-64

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:07

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:07

Not applicable

Gpprnext.dll

6.1.7601.21730

90,624

19-May-2011

04:59

IA-64

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:07

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:07

Not applicable

Gpprnext.dll

6.1.7600.20969

33,792

19-May-2011

05:33

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

Gpprnext.dll

6.1.7601.21730

33,792

19-May-2011

06:04

x86

Ppcrsopcompschema.mof

Not applicable

1,994

10-Jun-2009

21:40

Not applicable

Ppcrsopuserschema.mof

Not applicable

1,990

10-Jun-2009

21:40

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to use Group Policy settings to control printers in Active Directory, click the following article number to view the article in the Microsoft Knowledge Base:

234270 Using Group Policies to control printers in Active Directory For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

2,296

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

X86_0f30959091d7cbc46ba11d35c4536256_31bf3856ad364e35_6.1.7601.21730_none_f1b414bc6dcbad99.manifest

File version

Not applicable

File size

708

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

X86_7dca8a8cbad13a07582932387894f0f0_31bf3856ad364e35_6.1.7600.20969_none_93027bdaf7f99427.manifest

File version

Not applicable

File size

708

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7600.20969_none_6716c1546d6c545a.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:05

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7601.21730_none_69148b846a828864.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:39

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_7fd4c46a1ddef6622f55da24a3d5c7ff_31bf3856ad364e35_6.1.7601.21730_none_937601f07580f584.manifest

File version

Not applicable

File size

1,064

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

Amd64_9d6614329a17ba03a4be4c9873f03b37_31bf3856ad364e35_6.1.7600.20969_none_d3c05ed444a40df9.manifest

File version

Not applicable

File size

1,064

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

Amd64_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7600.20969_none_c3355cd825c9c590.manifest

File version

Not applicable

File size

7,080

Date (UTC)

19-May-2011

Time (UTC)

18:42

Platform

Not applicable

File name

Amd64_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7601.21730_none_c533270822dff99a.manifest

File version

Not applicable

File size

7,080

Date (UTC)

19-May-2011

Time (UTC)

19:17

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,312

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7600.20969_none_6716c1546d6c545a.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:05

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7601.21730_none_69148b846a828864.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:39

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_20af18fc8623263a8e1c86e1244fe2f3_31bf3856ad364e35_6.1.7600.20969_none_899c6f1eec4466c4.manifest

File version

Not applicable

File size

1,062

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

Ia64_613b35594040f2a169939272a61830f3_31bf3856ad364e35_6.1.7601.21730_none_4e87b9f5eb0dbfde.manifest

File version

Not applicable

File size

1,062

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

Ia64_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7600.20969_none_6718654a6d6a5d56.manifest

File version

Not applicable

File size

7,078

Date (UTC)

19-May-2011

Time (UTC)

18:43

Platform

Not applicable

File name

Ia64_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7601.21730_none_69162f7a6a809160.manifest

File version

Not applicable

File size

7,078

Date (UTC)

19-May-2011

Time (UTC)

19:12

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,947

Date (UTC)

19-May-2011

Time (UTC)

21:00

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7600.20969_none_6716c1546d6c545a.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:05

Platform

Not applicable

File name

X86_microsoft-windows-printing-spooler-ppc_31bf3856ad364e35_6.1.7601.21730_none_69148b846a828864.manifest

File version

Not applicable

File size

7,076

Date (UTC)

19-May-2011

Time (UTC)

06:39

Platform

Not applicable

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