Article ID: 2537783 - Last Review: September 22, 2011 - Revision: 1.0

The EdgeTransport.exe process crashes occasionally after you install Update Rollup 2 for Exchange Server 2007 SP3

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

After you install Update Rollup 2 for Microsoft Exchange Server 2007 Service Pack 3 (SP3) on a computer, the EdgeTransport.exe process on the server crashes occasionally. Additionally, the following event is logged in the Application log:

Source: MSExchange Common
Category: General
Type: Error
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <Process ID>, with parameters: E12N, <Build Type>, <Version Number>, edgetransport.exe, exrpc32.dll, <XXXX>, c0000005, <XXXX>, <Version Number>. ErrorReportingEnabled: False

Back to the top

CAUSE

This issue occurs because Exrpc32.dll does not verify a NULL buffer before it accesses the buffer when the message is delivered. Therefore, an access violation occurs in the EdgeTransport.exe process.
Back to the top

RESOLUTION

To resolve this issue, install the following update rollup:
2602324  (http://support.microsoft.com/kb/2602324/ ) Description of Update Rollup 5 for Exchange Server 2007 Service Pack 3
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Back to the top
Keywords: 
kbqfe kbfix kbhotfixrollup kbsurveynew kbexpertiseinter KB2537783
Back to the top