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The synchronization process enters an endless loop when you synchronize data to Outlook in the Microsoft Dynamics CRM 4.0 client for OutlookArticle ID: 2540055 - View products that this article applies to. SYMPTOMSAssume that you synchronize data to Microsoft Outlook in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook. If an error occurs when the synchronization process queries MAPI for matching items, the synchronization process enters an endless loop, and you must exit Outlook. Additionally, the loop increases the traffic to the Microsoft Exchange server. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information about the latest cumulative update rollup for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base: 949256 Note This problem was originally fixed in Update Rollup 17 for Microsoft Dynamics CRM 4.0. For more information about Update Rollup 17 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/
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Microsoft Dynamics CRM 4.0 updates and hotfixes 2477746
(http://support.microsoft.com/kb/2477746/
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Update Rollup 17 for Microsoft Dynamics CRM 4.0 is available STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684 For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/
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Description of the standard terminology that is used to describe Microsoft software updates887283
(http://support.microsoft.com/kb/887283/
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Microsoft Business Solutions CRM software hotfix and update package naming standardsPropertiesArticle ID: 2540055 - Last Review: May 5, 2011 - Revision: 1.0
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