This article was previously published under Q254250
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SUMMARY
This article describes how to completely remove Microsoft Office 97 from
your computer when you are using Microsoft Windows XP, Microsoft Windows Millennium Edition (Me), or Microsoft Windows 2000.
NOTE: For information about how to remove Office 97 from other Microsoft Windows operating systems, please see the following Microsoft Knowledge Base article:
158658 (http://support.microsoft.com/kb/158658/EN-US/) OFF97: How to Completely Remove Microsoft Office 97
A utility that automates this process is also available. This utility is
designed to be run only after you run the Setup program for Office 97 and
click Remove All to remove Office.
For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
For information about removing Microsoft Office 97 for Windows, Service
Release 1 (SR-1), please click the article number below to view the article in the Microsoft Knowledge Base:
173431 (http://support.microsoft.com/kb/173431/EN-US/) OFF97: How to Completely Remove the SR-1 Patch and Patch Update
NOTE: After you complete the following steps, you may need to
reinstall earlier versions of programs that use the shared components that
Microsoft Office 97 uses. For example, to use any of the programs that are included with Microsoft Office 7.0, you may need to reinstall Microsoft
Office 7.0 before you can use the programs.
WARNING: If Microsoft Outlook 98 is installed, you must remove it before you use the steps in this article to remove Microsoft Office 97.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows
To remove Microsoft Office 97 from your computer, follow these steps:
1.
If you are using Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me), click Start, point to Settings, and then click Control Panel. If you are using Microsoft Windows XP, click Start and then click Control Panel.
2.
If you are using Windows 2000 or Windows Me, double-click Add/Remove Programs. If you are using Windows XP, click Add or Remove Programs. In the list of installed programs, click Microsoft Office 97, and then click Change/Remove. If you installed Microsoft Office from a CD, you are prompted to insert the first CD.
If a dialog box displays a message that states that programs are running,
quit the programs, and then click OK.
3.
In the Microsoft Office 97 Setup dialog box, click Remove All.
4.
When you are prompted to remove shared components, click Remove All.
If you are prompted to restart the computer after Setup is completed,
restart the computer.NOTES:
•
Before you delete the Microsoft Office folder, make sure that you
do not have other programs, such as Microsoft Project or Microsoft
Publisher, installed in the Microsoft Office folder. If you delete the
Microsoft Office folder, you may need to reinstall these programs.
•
Deleting the Microsoft Office folder also deletes the
Program Files\Microsoft Office\Office\XLStart folder, which may
contain personal files. Ensure that all personal files are removed
from this folder before you delete it. Also, deleting the Microsoft Office
folder deletes the Program Files\Microsoft Office\Templates folder,
which may contain personal templates. Ensure that all personal files,
including custom macros, are removed from this folder before you
delete it.
Some of the files located in the folders to be removed may contain macros, templates, or other customizations that you may want to save. You should back up these files, so that you can restore them after you reinstall Office. They include the following:
Normal.dot
Custom.dic
*.xlb
Personal.xls
Blank.pot
*.pst
*.pab
*.acl except Mso97.acl
Any personal templates you created that might be in the Templates folder.
where x is the drive letter to which Microsoft Office 97 is installed.
6.
In Windows Explorer, delete the files in the following folders.
Windows folder
----------------
Artgalry.cag
Exchng.ini
Mso97.acl
<username>.acl
<username>.pcb
NOTE: username is the name of the user who is logged on to the
computer. If multiple users log on to the computer using different
user names, each user has separate .acl and .pcb files. All of these
files can be deleted.
and then select and delete each value that refers to the CD-ROM drive
letter. For example, if your CD-ROM drive is drive D, delete any value that
refers to D:\Office or D:\OS.
and then select and delete each value that refers to the CD-ROM drive
letter and the Office or OS folders. For example, if your CD-ROM drive is
drive D, delete any value that refers to D:\Office or D:\OS.
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