Article ID: 254435 - View products that this article applies to.
This article was previously published under Q254435
When you try to install or reinstall "Microsoft Streets and Trips 2008," you receive one of the following error messages:
Error message 1
One of the prerequisite components failed to install
Error message 2
Error 1316: An error occurred while attempting to read from the file drive:\data.msi. If reinstalling, exit setup and insert the Setup disc before running reinstall.
Note In this error message, drive represents the drive letter of the CD drive.
Error message 3
Error 1722: There is a problem with this Windows installer package
This issue may occur if one of the following conditions is true:
To resolve this issue, use one of the following methods.
Method 1: Cancel the installationTo do this, follow these steps:
Method 2: Install the latest version of the .NET FrameworkTo do this, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/netframework/aa569263.aspxClick the latest version of the .NET Framework.
Note You must restart your computer after you install the .NET Framework.
Method 3: Install the Data.msi fileTo do this, follow these steps:
Article ID: 254435 - Last Review: April 2, 2009 - Revision: 7.0