Article ID: 2544448 - View products that this article applies to.
A user has sent a message recall request through Outlook, and the message recall fails.
Message Recall is purely a function of Outlook with no outward effect from Exchange other than routing the recall request. Functionality is different between the various version of the Outlook client.
Message Recall will not be successful if:
Recall can only work for:
The following Microsoft Outlook Help and How-to articles can also help you understand this issue.
Outlook 2010 - Recall or replace an e-mail message after it is sent
Outlook 2007 - Recall or replace a message after it is sent
Outlook 2003 - How message recall works
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