Browse List Problems When File and Print Sharing Is Not Installed

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Article ID: 254527 - View products that this article applies to.
For a Microsoft Windows XP version of this article, see 314872.
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Symptoms

Under the following conditions, you may experience one or more of the following symptoms:
  • When you double-click My Network Places in Windows, an incomplete browse list may be displayed.
  • Computers that do not have File and Print Sharing enabled do not appear in the browse list.
  • If a Windows domain controller has File and Print Sharing disabled, Windows-based computers that try to use the browse list receive the following Event ID 8032 error message:
    The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{XXXXXXX-9F03-42B2-AB84-12EEEFD572E9}. The backup browser is stopping.
  • A Windows-based client that is trying to browse My Network Places may receive this error event:
    Event Type: Error
    Event Source: BROWSER
    Event Category: None
    Event ID: 8032
    Date: 2/16/2000
    Time: 10:22:31 AM
    User: N/A
    Computer: TESTCLIENT
    Description:
    The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{XXXXXXX-9F03-42B2-AB84-12EEEFD572E9}. The backup browser is stopping.
    Data:
    0000: 0000007a
  • On the Windows domain controller that has File and Print Sharing disabled, the following error events may appear:
    Event Type: Error
    Event Source: Server
    Event Category: None
    Event ID: 2504
    Date: 2/16/2000
    Time: 11:59:22 AM
    User: N/A
    Computer: DCTEST
    Description:
    The server could not bind to the transport \Device\NetBT_Tcpip_{XXXXXXX-F096-4E5C-A847-F8F095C45053}.
    Data:
    0000: aa 05 00 00

    Event Type: Error
    Event Source: Server
    Event Category: None
    Event ID: 2505
    Date: 2/16/2000
    Time: 11:59:31 AM
    User: N/A
    Computer: DCTEST
    Description:
    The server could not bind to the transport \Device\NetbiosSmb because another computer on the network has the same name. The server could not start.
    Data:
    0000: 34 00 00 00 4...

Cause

This problem can occur if the File and Print Service component was not selected during the initial setup of the server or it has been deselected. When this occurs, the Server Service does not bind to the NetBIOS interface. A Windows-based computer which becomes a backup browser and does not have File and Print Sharing enabled is unable to share out the browse list to clients. Any computer that is to be included in the browse list must also have File and Print Sharing enabled.

Resolution

To work around this problem, enable File and Printer Sharing on Windows domain controllers and any computer that is listed in the browse list.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 254527 - Last Review: June 19, 2014 - Revision: 4.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbbrowse kbnetwork kbprb kbui KB254527

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