SMS: Microsoft Systems Management Server 1.2 Support Fixes for Windows 2000

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This article was previously published under Q254532

SYMPTOMS

Microsoft Systems Management Server 1.2 Service Pack 4 (SP4) includes limited support for Windows 2000. However, additional compatibility fixes are required in Systems Management Server 1.2 SP4 to support Windows 2000 Professional.

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RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time   Version      Size    File name           Platform
   ------------------------------------------------------------------
    5/10/00   5:47pm   247,217  Hotfix.map   
    6/11/98   2:33pm   110,256  Mergemap.exe        Intel
    6/11/98   2:35pm   330,000  Mergemap_alpha.exe  Alpha
    6/03/96   6:49pm   117,008  Sendcode.exe        Intel
    7/23/96   4:40pm   499,472  Sendcode_alpha.exe  Alpha
    2/02/00   9:35pm       317  Shutdown.ct1
    6/25/99   4:00am    44,576  Check20.exe         Intel
    5/05/00   7:48pm   367,440  Clicfg.exe          Intel
    1/19/00   5:43pm   282,592  Inv32cli.exe        Intel
    1/19/00   5:44pm   111,072  Invproc.dll         Intel
    1/19/00   5:43pm   295,344  Invwin32.exe        Intel
    9/15/99   8:16pm     2,144  Kbs-kbd.inf         Intel
    9/15/99   7:37pm     2,120  Kbs-mou.inf         Intel
    1/03/00   5:41pm     5,854  Kbstuf5i.cat        Intel
    1/03/00   5:37pm       365  Kbstuf5i.cdf        Intel
    9/15/99   9:11pm     5,150  Kbstuff5.sys        Intel
    3/23/00   3:26pm   333,008  Sightnt.dll         Intel
   11/09/99  12:53am   208,320  Smsrcins.exe        Intel
    2/04/00   9:31pm     2,337  W2000pro.pdf        Intel
    2/08/00   3:06pm    96,794  W9xtow2k.exe        Intel
    2/04/00   9:06pm    17,200  Wbeminv.dll         Intel
    5/05/00   7:49pm   917,264  Clicfg.exe          Alpha
    1/19/00   5:45pm   865,552  Inv32cli.exe        Alpha
    1/19/00   5:46pm   227,600  Invproc.dll         Alpha
    1/19/00   5:45pm   881,936  Invwin32.exe        Alpha
    3/23/00   3:27pm   649,488  Sightnt.dll         Alpha
   11/09/99  12:53am   359,184  Smsrcins.exe        Alpha
    2/04/00   9:08pm    29,456  Wbeminv.dll         Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

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STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

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MORE INFORMATION

For more information about using Systems Management Server 1.2 with Windows 2000, please download the wincompat.doc file from the following Microsoft Web site:

http://www.microsoft.com/smserver/docs/wincompat.doc (http://www.microsoft.com/smserver/docs/wincompat.doc)

To install the hotfix, use the appropriate method.

NOTE: This hotfix involves updating the System.map file. All clients go through a "mini-upgrade" the next time they run the SMS logon script.

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Method 1: Using the Hotfix Installer

NOTE: This method is only for Intel-based computers.

Create a folder in a location that is accessible to your Systems Management Server site server(s).
Copy the update program file (along with the required support files Hotfix.map, Sendcode.exe, Mergemap.exe, and Shutdown.ct1) and platform folders to the new folder. The folder structure must be such that the program file and support files are located one folder above the platform folders.
From each of the primary and secondary Systems Management Server site servers in your environment, log on to your site server by using an account with administrative privileges.
Quit the Systems Management Server Administrator console, where applicable.
Run Q254532.exe and follow the directions in the wizard.

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Method 2: Manual Installation

Create a folder in a location that is accessible to your Systems Management Server site server(s).
Copy the Hotfix.map, Sendcode.exe, Sendcode_alpha.exe, Mergemap.exe, and Mergemap_alpha.exe files, and the platform folders, to the new folder. For simplicity, the folder structure should be such that the support files are located one folder above the platform folders.
From each of the primary and secondary Systems Management Server site servers in your environment, log on to your site server by using an account with administrative privileges.
Quit the Systems Management Server Administrator console, where applicable.
Perform a site shutdown. You can do this by clicking Shutdown Site from the Operations option in Maintenance-mode Setup (that is, by running Systems Management Server Setup from the Systems Management Server program group). You can also use the supplied Sendcode program to shut down the site. Using the appropriate platform version, (that is, Sendcode.exe for the Intel platform or Sendcode_alpha.exe for the Alpha platform), run the following command from a command prompt from the folder where the support files are located:
sendcode.exe/sendcode_alpha.exe sms_site_config_manager 234
Apply the updated files:
1. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\Check20.exe file with the hotfixed version.
2. Replace the Sms_root_folder\Site.srv\Platform.bin\Clicfg.exe file with the hotfixed version.
3. Replace the Sms_root_folder\Site.srv\Platform.bin\Invproc.dll file with the hotfixed version.
4. Replace the Sms_root_folder\Site.srv\Platform.bin\Invwin32.exe file with the hotfixed version.
5. Replace the Sms_root_folder\Site.srv\Platform.bin\Sightnt.dll file with the hotfixed version.
6. Replace the Sms_root_folder\Site.srv\Platform.bin\Wbeminv.dll file with the hotfixed version.
7. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Inv32cli.exe file with the hotfixed version.
8. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Invwin32.exe file with the hotfixed version.
9. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Wbeminv.dll file with the hotfixed version.
10. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Smsrcins.exe file with the hotfixed version.
11. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbs-kbd.inf file with the hotfixed version.
12. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbs-mou.inf file with the hotfixed version.
13. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuf5i.cat file with the hotfixed version.
14. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuf5i.cdf file with the hotfixed version.
15. Replace the Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuff5.sys file with the hotfixed version.
16. Replace the Sms_root_folder\Site.srv\Maincfg.box\Mstest\W9xtow2k.exe file with the hotfixed version.
17. Replace the Sms_root_folder\Primsite.srv\Import.src\Enu\W2000pro.pdf file with the hotfixed version.
Update the System.map file by using the supplied Mergemap program and Hotfix.map file. Using the appropriate platform version of Mergemap, (that is, Mergemap.exe for the Intel platform or Mergemap_alpha.exe for the Alpha platform) run the following command from a command prompt from the folder where the support files are located:
mergemap.exe/mergemap_alpha.exe sms_root_folder\System.map hotfix.map
Perform a site reset. You can do this by clicking Reset Site from the Operations option in Maintenance-mode Setup. You can also use the supplied Sendcode program to reset the site. First, restart the SMS_Site_Config_Manager service on the Systems Management Server site server. Then, using the appropriate platform version (that is, Sendcode.exe for the Intel platform or Sendcode_alpha.exe for the Alpha platform), run the following command from a command prompt from the folder where the support files are located:
sendcode.exe/sendcode_alpha.exe sms_site_config_manager 194