Article ID: 2545649 - View products that this article applies to.
Consider the following scenario:
When this issue occurs, the application cannot query information from Active Directory Domain Services (AD DS).
For example, assume that you use Microsoft Office Outlook from a client computer to browse a name list in the Address Book that is in a domain. When you try to scroll down the name list, you receive the following error message:
Therefore, you cannot view the complete name list.
The operation failed due to a shortage in system resources
This issue occurs because of a function that is related to AD DS.
The function uses a 255-byte array to store a search key. This issue occurs if the size of the search key is more than 255 bytes.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running one of the following operating systems:
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/976932/ )Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x64-based versions of Windows Server 2008 R2
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To work around this issue, follow these steps:
Note To work around this issue in Microsoft Office Outlook, enable the Use Cached Exchange Mode option in Outlook.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information about the NspiQueryRows method, visit the following MSDN website:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
General information about the NspiQueryRows methodFor more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/981465/ )"MAPI_E_NOT_ENOUGH_RESOURCES" error code when you run an application that calls the NspiQueryRows method in Windows Server 2008
Additional file information
Additional file information for Windows 7 and for Windows Server 2008 R2
Additional files for all supported x64-based versions of Windows Server 2008 R2
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Article ID: 2545649 - Last Review: December 27, 2012 - Revision: 2.0
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