Article ID: 2547338 - Last Review: August 26, 2011 - Revision: 4.2 Hyperlink to MHT File in Office Documents Fails to Load in Internet Explorer
SYMPTOMSConsider this scenario: You are using an Office application (Microsoft Excel, Microsoft Word, Microsoft PowerPoint) and you insert a hyperlink to a MHT file on a file share. When you click the link to follow it, Internet Explorer starts, but the MHT file is not loaded. Instead you see an error: The address is not valid. Most likely causes:
CAUSEThere are spaces in the path or file name in the URL. RESOLUTIONImportant: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756) How to back up and restore the registry in Windows To work around this issue, follow these steps: To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section. Fix it for meTo fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard. Notes
Then, go to the "Did this fix the problem?" section. Let me fix it myself
Did this fix the problem?
MORE INFORMATIONWeb files (.HTM, .HTML, .ASP, .MHT, .MHTML, etc.) are most frequently stored on web servers, which are designed to use URL encoding to deal with spaces. If you access your .MHT files from a web server, they will load properly with or without spaces in the path. APPLIES TO
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