You cannot receive a chat room invitation in an Office Communications Server 2007 R2 Group Chat client

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Article ID: 2549051 - View products that this article applies to.
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SYMPTOMS

You cannot receive a chat room invitation in the Microsoft Office Communications Server 2007 R2 Group Chat client.

CAUSE

This issue occurs because the lastInviteID value that is located in your local preferences is larger than the value of the lastInviteID that is located in the Group Chat server database. Therefore, the Group Chat server assumes the client received the latest invitation, and does not send a new invitation.

RESOLUTION

To fix this issue, install the following cumulative update:
2549044 Update package for the Office Communications Server 2007 R2 Group Chat server: June, 2011


MORE INFORMATION

The lastInviteID valueon the Group Chat client is located in the following file:
%appdata%\Microsoft\Group Chat\Group Chat Console\Preferences\username\Invitations

To verify the lastInviteID value that is located on the Group Chat server database, follow these steps:
  1. Open SQL Server Management Studio.
  2. Select the database for group chat.
  3. In the dbo.tblPrincipal table , select the record of the user who cannot receive invitations and note the prinID.
  4. In the dbo.tblLastInviteId table , select the record with that prinID from the previous step.
  5. The lastInviteID value that is related to the prinID is the value for lastInviteID.

Properties

Article ID: 2549051 - Last Review: June 9, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Group Chat client
  • Microsoft Office Communications Server 2007 R2 Group Chat server
Keywords: 
kbqfe kbhotfixserver kbfix kbexpertiseinter KB2549051

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