Article ID: 255182 - View products that this article applies to.
This article was previously published under Q255182
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
On a laptop or desktop computer that supports either Advanced Power Management (APM) or Advanced Configuration and Power Interface (ACPI), there may be no Hibernate tab in the Power Options tool in Control Panel.
Windows 2000 makes its Hibernate feature available as part of the hardware abstraction layer (HAL); the feature is independent of APM or ACPI. Windows 2000 does not support OEM BIOS hibernation.
The following issues can prevent the Hibernate feature from being available:
Terminal Services has been enabled (this does not apply to Windows 2000 Professional). For additional information, see the following article in the Microsoft Knowledge Base:
237551A device driver or incompatible software is interfering with this feature. For additional information, see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/237551/EN-US/ )APM Features Are Disabled with Terminal Services
211271For additional troubleshooting of the Hibernate feature, see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/211271/EN-US/ )Cannot Hibernate Windows 2000 After Uninstalling McAfee 3.1.4
197477If you enable Physical Address Extensions in the Boot.ini file with the /pae command-line switch, the Hibernate feature is not available.
(http://support.microsoft.com/kb/197477/EN-US/ )The System Cannot Go to Standby Mode Because the...