Hibernate Tab Is Not Available in Power Options Tool in Control Panel

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Article ID: 255182 - View products that this article applies to.
This article was previously published under Q255182
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
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SUMMARY

On a laptop or desktop computer that supports either Advanced Power Management (APM) or Advanced Configuration and Power Interface (ACPI), there may be no Hibernate tab in the Power Options tool in Control Panel.

MORE INFORMATION

Windows 2000 makes its Hibernate feature available as part of the hardware abstraction layer (HAL); the feature is independent of APM or ACPI. Windows 2000 does not support OEM BIOS hibernation.

The following issues can prevent the Hibernate feature from being available:

Terminal Services has been enabled (this does not apply to Windows 2000 Professional). For additional information, see the following article in the Microsoft Knowledge Base:
237551 APM Features Are Disabled with Terminal Services
A device driver or incompatible software is interfering with this feature. For additional information, see the following article in the Microsoft Knowledge Base:
211271 Cannot Hibernate Windows 2000 After Uninstalling McAfee 3.1.4
For additional troubleshooting of the Hibernate feature, see the following article in the Microsoft Knowledge Base:
197477 The System Cannot Go to Standby Mode Because the...
If you enable Physical Address Extensions in the Boot.ini file with the /pae command-line switch, the Hibernate feature is not available.

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Article ID: 255182 - Last Review: November 1, 2006 - Revision: 3.3
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbenv kbinfo kbpowerman kbui KB255182

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