Article ID: 255266 - View products that this article applies to.
This article was previously published under Q255266
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(http://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you press CAPS LOCK or BACKSPACE, you may receive the following error message:
A Fatal Exception 06 has occurred at 0000:00000017
This issue can occur if you have a Hewlett-Packard ScanJet 5100C/5200C scanner installed, and a Hewlett-Packard DeskJet 970 printer is attached to the parallel port on the scanner.
To resolve the problem, perform the following steps:
For additional information about this issue, please view the following Hewlett-Packard Web site:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bps03577&cc=uk&lc=en&dlc=en&dlc=en&lang=enMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.