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FIX: A Session Integrator application may stop responding when the mainframe response for one logical unit is delayed in a Host Integration Server 2006 Service Pack 1 environment

Article ID: 2554300 - View products that this article applies to.

SYMPTOMS

In a Microsoft Host Integration Server 2006 Service Pack 1 (SP1) environment, you use a Session Integrator application. When the mainframe response for one logical unit (LU) is delayed, the Session Integrator application may stop responding. Additionally, the application session cannot be reestablished.

Note After you restart the Session Integrator server, the application session can be started again as expected.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Host Integration Server 2006 SP1 installed to apply this hotfix.

For more information about how to obtain Host Integration Server 2006 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

979497

(http://support.microsoft.com/kb/979497/ )

How to obtain the latest Host Integration Server 2006 service pack

Restart information

You may have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.