Cannot Add Printer on Earlier Server if Windows 2000 Domain Name and NetBIOS Domain Names Are Different

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Article ID: 255496 - View products that this article applies to.
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When you try to add a printer to Active Directory, you may receive the following error message if the printer exists on server that is running an earlier operating system:
A printer Q object for object \\server\share cannot be created because :
The system cannot find the file specified
This behavior occurs if the NetBIOS domain name is different from the Windows 2000 domain name.


The add printer function assumes that the Windows 2000 domain name is the same as the NetBIOS name.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.


Article ID: 255496 - Last Review: October 20, 2013 - Revision: 2.3
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000sp1fix KB255496

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