Article ID: 255500
This article was previously published under Q255500
This article has been archived. It is offered "as is" and will no longer be updated.
When you click Update Windows from the Microsoft Office 2000 Service Release 1 (SR-1) Update, you may receive the following error message:
Microsoft Office 2000 SR-1 Update did not complete successfully. For assistance, contact Microsoft Technical Support.
This error message appears if all of the following are true:
To resolve this issue, map a drive to a letter and run the Windows Update from the drive letter. To do this, follow these steps:
For additional information about how to obtain and install the Office 2000 SR-1/SR-1a Update, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/262580/ )OFF2000: How to Apply the Office 2000 SR-1/SR-1a Update to Windows NT4.0 Terminal Server
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.