Article ID: 255569 - Last Review: February 28, 2007 - Revision: 3.3

Access Violation When Running the Network Identification Wizard

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This article was previously published under Q255569
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/EN-US/ ) Description of the Microsoft Windows Registry
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SYMPTOMS

When you run the Network Identification Wizard prior to logon, your computer may silently restart or you may receive an "access violation" error message in Svchost.exe.
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CAUSE

This behavior occurs because of stack corruption.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

NOTE: To view the version, right-click the file in Windows Explorer, click Properties, and then click the Version tab.
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STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.
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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149  (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
The Network Identification Wizard lets you create an account or make a Remote Access Service (RAS) connection before you log on to Windows 2000. To start the Network Identification Wizard before you log on, set the following registry entry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Value Name: RunNetAccessWizard
Type:Reg_Dword
Value:2
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
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Keywords: 
kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbqfe kbwin2000sp1fix KB255569
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