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A mailbox does not appear in certain address lists after you run commands on the mailbox in an Exchange Server 2010 SP1 environment
Article ID: 2555851 - View products that this article applies to.
Consider the following scenario. You add the showInAddressBook attribute manually to a mailbox in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. You do this so that the mailbox can appear in certain address lists. You run certain commands on the mailbox, such as the Set-Mailbox command, or the Move-Mailbox command. In this scenario, the mailbox does not appear in certain address lists.
This issue occurs because the address lists entries are removed incorrectly from the showInAddressBook attribute in Active Directory directory service.
To resolve this issue, install the following update rollup:
2608646Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2608646/ )Description of Update Rollup 6 for Exchange Server 2010 Service Pack 1
322756After you install the hotfix package, to have us disable the address lists update for you, go to the "Fix it for me" section. If you prefer to disable the address lists update yourself, go to the "Let me fix it myself" section.
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Fix it for me
To disable the address lists update automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50819
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfAfter you install the hotfix package, follow these steps to disable the address lists update:
Did this fix the problem?
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
You can use the Active Directory Service Interfaces Editor (ADSI Edit) to copy the distinguishedName attribute of the address lists to the showInAddressBook attribute of the mailbox in Active Directory.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2484817/ )A mailbox does not show in certain address lists after you run commands on an Exchange Server 2007 mailbox
Article ID: 2555851 - Last Review: January 31, 2012 - Revision: 2.0