FIX: "Check for relevant alerts" message for servers that are listed in the "Servers with incomplete report data" field of the "User activities" report, and no alerts are found in Forefront Threat Management Gateway 2010

Article ID: 2557116 - View products that this article applies to.
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SYMPTOMS

When you run the User activity report in Microsoft Forefront Threat Management Gateway (TMG) 2010, the report header may include a list of servers and a message that resembles the following:
Servers with incomplete report data: server_name
(Check for relevant alerts)
However, when you check the TMG Management console and the event log, there are no relevant alerts.

RESOLUTION

To resolve this problem, install the service pack that is described in the following Microsoft Knowledge Base article:
2555840 Description of Service Pack 2 for Microsoft Forefront Threat Management Gateway 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2557116 - Last Review: October 31, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Enterprise
  • Microsoft Forefront Threat Management Gateway 2010 Standard
  • Microsoft Forefront Threat Management Gateway 2010 Service Pack 1
Keywords: 
kbfix kbbug kbexpertiseinter kbsurveynew KB2557116

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