Works Error Message: ...This Application Cannot Display the End User License Agreement (EULA)

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Article ID: 255875 - View products that this article applies to.
This article was previously published under Q255875
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Symptoms

The first time you start one of the programs listed at the beginning of this article, you may receive an error message similar to the following:
This application cannot display the end user license agreement (EULA).

Cause

This behavior can occur in Works 7 and Works 2003 if one or more of the following files is absent or damaged:

NOTE: These files are located in either of the following folders:
cd-rom:\Common\MSShared\WkShared\Retail
-or-
cd-rom:\Common\MSShared\WkShared
  • Eula.txt
  • St03eula.txt
  • St03warr.htm
  • Wks7eula.txt
  • Wks7warr.htm
  • Eularegn.dll
  • Wkernlng.dll
This behavior can occur in Works 2000 and Works 2001 if one or more of the following files is absent or damaged:
  • Eula.txt
  • Eulareg.dll
  • Wks5eula.txt
  • Wks6eula.txt
  • Wks6warr.htm
  • St02eula.txt
  • St02warr.htm

Resolution

To resolve this issue, copy the absent or damaged files from the installation CD-ROM to the Works Shared folder on your hard disk:

Works 7.0 and Works Suite 2003

  1. Insert the appropriate CD-ROM for your version of Microsoft Works into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
  2. Click Start, and then click Run.
  3. In the Open box, type the appropriate line for your version of Works, and then click OK:

    Works 7.0:

    cd-rom:\Common\MSShared\WKShared

    Works Suite 2003:

    cd-rom:\Common\MSShared\WKShared
    where cd-rom is the drive letter of your CD-ROM drive.
  4. Click to select the Eularegn.dll file, and then press and hold down the CTRL key as you click to select the Wkernlng.dll file.
  5. On the Edit menu, click Copy.
  6. Click Start, and then click Run.
  7. In the Open box, type the following line (including the quotation marks), and then click OK
    "drive:\Program Files\Common Files\Microsoft Shared\Works Shared"
    where drive is the drive letter of the hard disk on which Microsoft Windows is installed.
  8. On the Edit menu, click Paste.

    If you are prompted to overwrite the files, click Yes.
  9. Close the Works Shared window, and then close any other windows that exist.
  10. In the Open box, type the appropriate line for your version of Works, and then click OK.

    Works 7.0 CD-ROM:
    cd-rom:\common\MSShared\WKShared\retail
    Works Suite 2003 Disc 1 CD-ROM:
    cd-rom:\MSWorks\common\MSShared\WKShared\retail
    where cd-rom is the drive letter of your CD-ROM drive.
  11. Click to select the st03eula.txt file, and then press and hold down the CTRL key as you click to select the Wks7eula.txt, st03warr.htm, and the wks7warr.htm files.
  12. Click Edit, and then copy.
  13. Repeat steps 5-8, and copy the files into the following folder:
    drive:\Program Files\Common Files\Microsoft Shared\Works Shared

Works 6, Works Suite 2000, and Works Suite 2001

  1. Insert the appropriate CD-ROM for your version of Microsoft Works into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
  2. Click Start, and then click Run.
  3. In the Open box, type the appropriate line for your version of Works, and then click OK
    Works 2000 Standard CD-ROM and Works 6 CD-ROM:

    cd-rom:\common\MSShared\WKShared

    Works Suite 2000 Disc 2 CD-ROM and Works Suite 2001 Disc 1 CD-ROM:

    cd-rom:\MSWorks\common\MSShared\WKShared
    where cd-rom is the drive letter of your CD-ROM drive.
  4. Click to select the Eulareg.dll file, and then press and hold down the CTRL key as you click to select the Wks5eula.txt file.
  5. On the Edit menu, click Copy.
  6. Click Start, and then click Run.
  7. In the Open box, type the following line (including the quotation marks), and then click OK
    "drive:\Program Files\Common Files\Microsoft Shared\Works Shared"
    where drive is the drive letter of the hard disk on which Microsoft Windows is installed.
  8. On the Edit menu, click Paste.

    If you are prompted to overwrite the files, click Yes.
  9. Close the Works Shared window.
  10. In the WKShared window, right-click the Eula.txt file, and then click Copy.
  11. Click Start, and then click Run.
  12. In the Open box, type the following line (including the quotation marks) for your Works version, and then click OK:

    Works Suite 2000
    "<drive>:\Program Files\Microsoft Works Suite 2000\Setup"
    where <drive> is the drive letter of the hard disk on which Microsoft Works is installed.
    -or-
    Works Suite 2001
    "<drive>:\Program Files\Microsoft Works Suite 2001\Setup"
    where <drive> is the drive letter of the hard disk on which Microsoft Works is installed.
  13. On the Edit menu, click Paste.

    If you are prompted to overwrite the file, click Yes.
  14. Close all open windows.

More information

If this does not resolve the issue, click the article number below to view the article in the Microsoft Knowledge Base:
317904 Money/ Street/ Works 2002: 'EULA Error' Error Message When You Start Program

Properties

Article ID: 255875 - Last Review: October 26, 2013 - Revision: 5.0
Applies to
  • Microsoft Works 7.0
  • Microsoft Works Suite 2003
  • Microsoft Works Suite 2001
  • Microsoft Works 6.0
  • Microsoft Works Suite 2000
  • Microsoft Works Suite 2002
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb kbsetup KB255875

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