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How to troubleshoot "STOP 0x0000003F" and "STOP 0x000000D8" error messages in Windows Server 2003, Windows XP, and Windows 2000
Article ID: 256004 - View products that this article applies to.
This article was previously published under Q256004
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
Your Windows Server 2003-based, Windows XP-based, or Windows 2000-based computer may generate one of the following error messages on a blue screen:
STOP: 0x0000003F (0xA,0xB,0xC,0xD) NO_MORE_SYSTEM_PTES
This article describes how to troubleshoot these error messages.
STOP: 0x000000D8 (0xW,0xX,0xY,0xZ) DRIVER_USED_EXCESSIVE_PTES
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
"NO_MORE_SYSTEM_PTES" error messageThis error message is usually caused by a driver that is not cleaning up properly. In the "STOP: 0x0000003F" sample error message listed earlier in this article, the parameters may vary depending on your system configuration, and they have the following meaning:
0xA - Page Table Entry (PTE) type: 0 = system expansion, 1 = non-paged pool expansionWindows includes a registry value that you can use to save stack traces so that you can identify the driver that is not cleaning up properly. Use Registry Editor (Regedt32.exe) to view the following registry key:
0xB - Requested size
0xC - Total free system PTEs
0xD - Total system PTEs
Modify the following registry value, and then restart your computer:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
Value Name: TrackPtesNote This is the only way to locate the driver.
Value Type: REG_DWORD
Value Data: 1
"DRIVER_USED_EXCESSIVE_PTES" error messageThis error message usually occurs if your computer runs out of PTEs. In the "STOP: 0x000000D8" sample error message listed earlier in this article, the parameters may vary depending on your system configuration, and they have the following meaning:
For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/247904/ )How to configure the Paged Address Pool and System Page Table Entry memory areas
Article ID: 256004 - Last Review: January 27, 2007 - Revision: 4.5