Olc.MSI is not found when you upgrade Outlook Hotmail Connector.

Article ID: 2561414 - View products that this article applies to.
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Symptoms

You receive a message to upgrade the Microsoft Outlook Hotmail Connector. You click to install the upgrade and you see this error:

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installation package 'olc.MSI' in the box below.


Cause

This error will occur if the installation of the current version of the Office Outlook Hotmail Connector is broken or the installation files are damaged or missing.

Resolution

To fix the problem, you have to repair the current installed version of the Office Outlook Hotmail Connector. To do this, follow these steps:
  1. Download the Office Outlook Hotmail Connector 14.1 install package. Select the appropriate language version of this file from the table in the More Information section.
  2. Run the file.
  3. Select the Repair option.
After you successfully run the repair, you are prompted to update to the latest version of the Office Outlook Hotmail Connector. It should now install without a problem. If you have to manually download and install the latest version of the Outlook Hotmail Connector, visit one of these Microsoft articles:

Microsoft Office Outlook Hotmail Connector overview

2551560 An error occurs when you upgrade the Outlook Hotmail Connector


More information

Download links for Office Outlook Hotmail Connector 14.1


Collapse this tableExpand this table
Language32 bit64 bit
EnglishDownload the 32 bit install packageDownload the 64 bit install package
ArabicDownload the 32 bit install packageDownload the 64 bit install package
BasqueDownload the 32 bit install packageDownload the 64 bit install package
BulgarianDownload the 32 bit install packageDownload the 64 bit install package
CatalanDownload the 32 bit install packageDownload the 64 bit install package
Chinese (Hong Kong)Download the 32 bit install packageDownload the 64 bit install package
Chinese (Simplified)Download the 32 bit install packageDownload the 64 bit install package
Chinese (Traditional)Download the 32 bit install packageDownload the 64 bit install package
CroatianDownload the 32 bit install packageDownload the 64 bit install package
CzechDownload the 32 bit install packageDownload the 64 bit install package
DanishDownload the 32 bit install packageDownload the 64 bit install package
DutchDownload the 32 bit install packageDownload the 64 bit install package
EstonianDownload the 32 bit install packageDownload the 64 bit install package
FinnishDownload the 32 bit install packageDownload the 64 bit install package
FrenchDownload the 32 bit install packageDownload the 64 bit install package
GermanDownload the 32 bit install packageDownload the 64 bit install package
GreekDownload the 32 bit install packageDownload the 64 bit install package
HebrewDownload the 32 bit install packageDownload the 64 bit install package
HindiDownload the 32 bit install packageDownload the 64 bit install package
HungarianDownload the 32 bit install packageDownload the 64 bit install package
ItalianDownload the 32 bit install packageDownload the 64 bit install package
JapaneseDownload the 32 bit install packageDownload the 64 bit install package
KoreanDownload the 32 bit install packageDownload the 64 bit install package
LatvianDownload the 32 bit install packageDownload the 64 bit install package
LithuanianDownload the 32 bit install packageDownload the 64 bit install package
NorwegianDownload the 32 bit install packageDownload the 64 bit install package
PolishDownload the 32 bit install packageDownload the 64 bit install package
PortugueseDownload the 32 bit install packageDownload the 64 bit install package
Portuguese (Brazil)Download the 32 bit install packageDownload the 64 bit install package
RomanianDownload the 32 bit install packageDownload the 64 bit install package
RussianDownload the 32 bit install packageDownload the 64 bit install package
Serbian (Cyrillic)Download the 32 bit install packageDownload the 64 bit install package
Serbian (Latin)Download the 32 bit install packageDownload the 64 bit install package
SlovakDownload the 32 bit install packageDownload the 64 bit install package
SlovenianDownload the 32 bit install packageDownload the 64 bit install package
SpanishDownload the 32 bit install packageDownload the 64 bit install package
SwedishDownload the 32 bit install packageDownload the 64 bit install package
ThaiDownload the 32 bit install packageDownload the 64 bit install package
TurkishDownload the 32 bit install packageDownload the 64 bit install package
UkrainianDownload the 32 bit install packageDownload the 64 bit install package


Properties

Article ID: 2561414 - Last Review: September 4, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook Hotmail Connector 14.0
  • Microsoft Office Outlook Connector
Keywords: 
KB2561414

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