Article ID: 2561430 - View products that this article applies to.
This article describes a hotfix package that resolves some issues in Microsoft System Center Service Manager 2010 Service Pack 1 (SP1).
Issues that are fixed in this hotfixThis hotfix fixes the following issues that were not previously documented in the Microsoft Knowledge Base:
When a class or a class extension that has a decimal data type is defined and populated, the scale of the decimal is ignored. The result is that decimals are always stored as rounded to the nearest whole number.
When a relationship with a decimal data type property is defined, the relationship fact that targets this relationship does not deploy because of decimal precision. Decimal precision retrieves 256 regardless of what is defined for the maximum length of this property.
When a class that uses a numeric key is defined, property inserts and updates for instances of that class could fail because of a unique constraint violation.
When properties on a relationship are updated in the same transaction in which the relationship is deleted, property updates are not reflected in the data warehouse.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo install this hotfix, you must have System Center Service Manager 2010 Service Pack 1 (SP1) and Cumulative Update 2 for System Center Service Manager 2010 Service Pack 1 (SP1) installed.
For more information about Cumulative Update 2 for System Center Service Manager 2010 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2542118/ )Description of Cumulative Update 2 for System Center Service Manager 2010 Service Pack 1
Components that are affected by this hotfixThis hotfix applies to the following System Center Service Manager components:
How to install this hotfixImportant Before you install this hotfix, we recommend that you follow these steps:
System Center Service Manager 2010 SP1 Disaster Recovery GuideTo install this hotfix, follow these steps:
This hotfix does not install any new files. However, it does update the following .dll files and a stored procedure to the versions that are listed in the following table.
To determine whether this hotfix is installed correctly, use one of the following methods:
Collapse this tableExpand this table
Method 3View the log files to determine whether any error occurred during the installation of the hotfix. To do this, examine the following log files in the %temp% folder: