Article ID: 2561716 - View products that this article applies to.
When you try to use Internet Download Manager from Tonec, Inc. together with Windows Internet Explorer 9, Internet Explorer crashes.
To resolve this issue, use one of the following methods.
Method 1: Update to the latest version of Internet Download ManagerSome versions of Internet Download Manager are incompatible with Internet Explorer 9. Update to the latest version of Internet Download Manager to fix the compatibility issue. To obtain the latest version of Internet Download Manager, go to the following website:
http://www.internetdownloadmanager.com/support/solution_ie9.htmlMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 2: Disable the Internet Download ManagerTo disable the Internet Download Manager, follow these steps:
Note Internet Download Manager may not work correctly when the add-in is disabled.
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For more information about browser add-ins, go to the following Microsoft websites:
The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
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