Article ID: 2561725 - View products that this article applies to.
Expand all | Collapse all

On This Page


The Windows Live Toolbar will cause Internet Explorer 9 to stop responding or crash.


To resolve incompatibility between the Windows Live Toolbar and Internet Explorer 9, use one of the following methods. 

Method 1: Update to the latest version of Windows Live Toolbar

Update to the latest version of Windows Live Toolbar. Windows Live Toolbar is now known as Bing Bar. To update to Bing Bar and fix the compatibility issue, go to the following webpage:

Method 2: Disable the Windows Live Toolbar

To disable the Windows Live Toolbar, follow these steps:
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Windows Live Toolbar incompatibility notification, click Keep it disabled or ignore the notification.
Collapse this imageExpand this image
Note Windows Live Toolbar may not work correctly when the add-on is disabled.

More information

For more information about browser add-ons, go to the following Microsoft websites:


Article ID: 2561725 - Last Review: July 12, 2013 - Revision: 9.1
Applies to
  • Windows Internet Explorer 9
  • Windows Live Toolbar
kbprb kbexpertisebeginner kbsurveynew KB2561725

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from