Project appears to stop responding when you change the update setting in the Links dialog box

Article translations Article translations
Article ID: 256686 - View products that this article applies to.
This article was previously published under Q256686
Expand all | Collapse all


In Microsoft Project, in the Links dialog box, when you click Update Now or you change the Update option, Microsoft Project may either stop responding (hang) or appear to stop responding for several minutes.


This problem occurs under the following circumstances:
  1. You copy cells or entire tasks in one project and paste them into another project using the Paste Link command.
  2. You save and close both projects.
  3. You reopen the second project by itself, and then you click No when prompted with the choice about re-establishing the links.
  4. In the Links dialog box, you click Update Now; or you change the Update setting in the Links dialog box from Automatic to Manual, or from Manual to Automatic.

    NOTE: To locate the Links dialog box, on the Edit menu, click Links.


To work around this problem, open both projects before you try to update links or change the link Update setting.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


This problem does not occur when running Microsoft Project 98 or Microsoft Project 2000 under Microsoft Windows NT 4.0 or Microsoft Windows 2000.


Article ID: 256686 - Last Review: September 18, 2011 - Revision: 6.0
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Project Professional 2003
  • Microsoft Office Project Standard 2003
  • Microsoft Project 2002 Professional Edition
  • Microsoft Project 2000 Standard Edition
  • Microsoft Project 98 Standard Edition
  • Microsoft Windows 98 Standard Edition
kbbug kbpending KB256686

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from