You cannot run an application desktop toolbar as a RemoteApp in Windows Server 2008 R2

Article translations Article translations
Article ID: 2568409
Expand all | Collapse all

On This Page

Symptoms

Consider the following scenario:
  • You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2008 R2.
  • You publish a RemoteApp program on the computer. The RemoteApp program is registered as an application desktop toolbar (also known as appbar).
  • You connect to the RemoteApp program from a client computer.
In this scenario, you cannot view the launched RemoteApp program on the client computer.

Cause

This issue occurs because the Remote Desktop Protocol (RDP) Shell (Rdpshell.exe) provides an invalid window position to the RemoteApp program.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 16xxxWindows Server 2008 R2RTMGDR
    6.1.760 0 . 21xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 17xxxWindows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.1.7600.21010177,15216-Jul-201105:18x64
Rdpinit.mofNot applicable1,19710-Jun-200920:44Not applicable
Rdpshell.exe6.1.7600.21010295,42416-Jul-201105:18x64
Rdpshell.mofNot applicable1,20010-Jun-200920:44Not applicable
Tserrredir.dll6.1.7600.1638513,31214-Jul-200901:41x64
Rdpinit.exe6.1.7601.21772178,68816-Jul-201105:24x64
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21772300,03216-Jul-201105:24x64
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
Tserrredir.dll6.1.7601.1751413,31220-Nov-201013:27x64
Rdpinit.exe6.1.7600.21010177,15216-Jul-201105:18x64
Rdpinit.mofNot applicable1,19710-Jun-200920:44Not applicable
Rdpshell.exe6.1.7600.21010295,42416-Jul-201105:18x64
Rdpshell.mofNot applicable1,20010-Jun-200920:44Not applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot applicable3,06716-Jul-201105:35Not applicable
Tserrredir.dll6.1.7600.1638513,31214-Jul-200901:41x64
Rdpinit.exe6.1.7601.21772178,68816-Jul-201105:24x64
Rdpinit.mofNot applicable1,19710-Jun-200920:44Not applicable
Rdpshell.exe6.1.7601.21772300,03216-Jul-201105:24x64
Rdpshell.mofNot applicable1,20010-Jun-200920:44Not applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot applicable3,06716-Jul-201105:45Not applicable
Tserrredir.dll6.1.7600.1638513,31214-Jul-200901:41x64
Rdpinit.exe6.1.7600.21010160,25616-Jul-201104:23x86
Rdpinit.mofNot applicable1,19710-Jun-200921:26Not applicable
Rdpshell.exe6.1.7600.21010258,04816-Jul-201104:23x86
Rdpshell.mofNot applicable1,20010-Jun-200921:26Not applicable
Rdpinit.exe6.1.7601.21772161,79216-Jul-201104:50x86
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21772261,12016-Jul-201104:50x86
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about application desktop toolbars, visit the following MSDN website:
General information about application desktop toolbars

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_49da7536ea2befd1026ed66c7861f25f_31bf3856ad364e35_6.1.7600.21010_none_16661ba8a655fdb7.manifest
File versionNot applicable
File size737
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_cbc00be9cbdfa81f319cd278974111dc_31bf3856ad364e35_6.1.7600.21010_none_9f40a441fb871c5f.manifest
File versionNot applicable
File size727
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_dde757d818583960a721bc451f1808c7_31bf3856ad364e35_6.1.7601.21772_none_c0fe3309e8ae2144.manifest
File versionNot applicable
File size727
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_def2fe10360e39637a996aa7ded45d0e_31bf3856ad364e35_6.1.7601.21772_none_0696a79d60d7a8d3.manifest
File versionNot applicable
File size737
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_e8ec6f26bd5f8ae89434432b8e72959c_31bf3856ad364e35_6.1.7601.21772_none_16b5ec5b243a548a.manifest
File versionNot applicable
File size727
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_f63b7ab617b71e03bb304e71fc713d03_31bf3856ad364e35_6.1.7600.21010_none_f411ce93398ba6ad.manifest
File versionNot applicable
File size727
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7600.21010_none_9ed5581ecefc1ab0.manifest
File versionNot applicable
File size9,324
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21772_none_a07cfe0ecc512dae.manifest
File versionNot applicable
File size9,324
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.1.7600.21010_none_7ba03e6d78be1c15.manifest
File versionNot applicable
File size10,718
Date (UTC)18-Jul-2011
Time (UTC)21:25
File nameAmd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.1.7601.21772_none_7d47e45d76132f13.manifest
File versionNot applicable
File size10,718
Date (UTC)18-Jul-2011
Time (UTC)21:25
File namePackage_7_for_kb2568409~31bf3856ad364e35~amd64~~6.1.1.0.mum
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7600.21010_none_a92a0271035cdcab.manifest
File versionNot applicable
File size6,618
Date (UTC)16-Jul-2011
Time (UTC)04:46
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21772_none_aad1a86100b1efa9.manifest
File versionNot applicable
File size6,618
Date (UTC)16-Jul-2011
Time (UTC)05:15

Properties

Article ID: 2568409 - Last Review: December 27, 2012 - Revision: 2.1
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2568409

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com