A user is displayed two times in a membership list of a Lync Server 2010, Group Chat channel

Article ID: 2568561 - View products that this article applies to.
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SYMPTOMS

A user is displayed two times in a membership list of a Microsoft Lync Server 2010, Group Chat channel. This issue occurs when the following conditions are true: 
  • A child domain or a child group is added under the Scope tab in Group Chat Administration Tool.
  • The user who is displayed two times in the membership list is a member of both the parent and child group, or the parent and child domain.

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CAUSE

This issue occurs because a procGetExplicitRoleList stored procedure is mishandled. The stored procedure is used to pull the membership list for a specific chat room.
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RESOLUTION

To resolve this issue, install the following cumulative update:
2514984
(http://support.microsoft.com/kb/2514984/ )
Description of the update for Lync Server 2010 Group Chat: November 2011



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Properties

Article ID: 2568561 - Last Review: November 19, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync Server 2010, Group Chat
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2568561
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