Form submit fails when HTM files are mapped to Ssinc.dll or Asp.dll

When you submit an e-mail form or post a thread in a discussion, you do not receive a confirmation page or e-mail message, and no error messages appear in the browser.

NOTE: If you view the source in the browser, you see the following: where index.htm is the name of the page with the form.

The .htm file is mapped to the Ssinc.dll file or Asp.dll file in the Master Properties of the Web server and/or properties of the Web site.

To resolve this problem, do the following:

1. Click Start, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information Server, and then click Internet Service Manager.
2. Right-click <servername>, and then click Properties.
3. In the <servername> dialog box, under Master Properties, click Edit.
4. Click the Home Directory tab.
5. Under Applications Settings, click Configuration.
6. Remove the mapping, and then click Apply. Close the Microsoft Management Console.
7. Open the Web in the FrontPage client, and click Recalculate Hyperlinks on the Tools menu.
8. Perform same step for the Virtual Server properties.

This issue usually occurs when you use server-side include files.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: