OL2000: Custom Field Does Not Display Large Amounts of Text

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Article ID: 256980 - View products that this article applies to.
This article was previously published under Q256980
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SYMPTOMS

When you enter a large amount of text in a field on a custom form, you can view this information when you connect to a Microsoft Exchange Server, but you cannot view this information when you use an Offline Store files (.ost) or a Personal Folders (.pst) file.

CAUSE

This problem occurs because the MAPI GetProps() function that is used internally can only hold up to 4 kilobytes (KB) of data.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 256980 - Last Review: October 20, 2013 - Revision: 4.4
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB256980

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