Article ID: 257301 - Last Review: October 30, 2006 - Revision: 3.3

Possible Data Loss in the Locally Cached File

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SYMPTOMS

Unsaved user files in the local cache may be deleted without notice or warning and without any chance for you to interact and save the files.

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CAUSE

This behavior occurs because of a code defect in the Cscui.dll file.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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